Welcome

Welcome to M I S A N Jewellery !
So glad you found your way here.
Have a browse and keep in mind that I can customise pretty much any of the listings and am happy to work with you to create something special.
I am a trained actress and the jewellery I design is made in my little home studio in London.
Feel free to ask about anything! (within limits)

Payments

Payment through Paypal or BACS.
I will not start making the item until I have received payment so please note that the delivery time of 2-4 weeks is after received payment.

Shipping

Deliveries are made with signed for/trackable services.
Delivery will take between 2-4 weeks.
Please do specify if you need the item for a specific date and I will do what I can to accommodate that.

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

As the items are made to order I cannot accept refunds.
If an item was to be damaged in delivery, I am happy to replace it upon return.
Wear and tear will not be eligible for refund.

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